Terms of Use

These Terms of Use ("Terms") govern your access to and use of www.permitsolutions.us (the "Site"), operated by Permit Solutions Services, LLC ("Permit Solutions", "we", "us", "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

Scope of the Site

The Site provides information about Permit Solutions and its permit-resolution, code-compliance, and coordination services. Information on the Site is general in nature and may not reflect the specific requirements of your property, jurisdiction, or matter. Use of the Site does not create a client relationship, an engagement, or a contract for services. See our Professional Services Disclaimer.

No professional advice

Content on the Site is not legal, engineering, architectural, surveying, title, insurance, appraisal, tax, financial, or municipal advice. You should retain qualified professionals for advice about your specific circumstances and should verify current requirements with the applicable authority.

No engagement until accepted

Submitting a form, uploading a document, chatting with our intake assistant, contacting us by phone or WhatsApp, or otherwise reaching out through the Site does not create an engagement. An engagement begins only when Permit Solutions has reviewed the matter, confirmed the scope, and accepted the work in writing.

Acceptable use

You agree not to:

• Use the Site in any manner that violates applicable law.
• Attempt to interfere with the operation, security, or availability of the Site.
• Attempt to gain unauthorized access to any part of the Site or its underlying systems.
• Upload content that is unlawful, infringes another person's rights, contains malware, or is intended to harass, defame, or defraud.
• Impersonate any person or entity or misrepresent your affiliation.
• Use the Site to send unsolicited commercial communications.
• Scrape, harvest, or systematically extract content from the Site without our written permission.

Uploaded documents

By uploading documents through the Site, you represent that you have the legal right to submit them, that the documents do not violate any confidentiality obligation you owe to a third party, and that you have reviewed the documents for unnecessary sensitive content (Social Security numbers, banking data, passwords) that should be redacted before submission. Detailed handling, storage, and retention information is available in the Document Upload and Retention Policy.

Intellectual property

All content on the Site — text, graphics, logos, code, layout, MyHausFax and HauScore trademarks, methodology documentation, case studies, and educational articles — is the property of Permit Solutions or its licensors and is protected by U.S. and international intellectual-property laws. Except as expressly permitted in these Terms, you may not reproduce, distribute, modify, publicly display, or create derivative works of Site content without our prior written consent. You may share links to individual pages for non-commercial purposes.

Third-party links and services

The Site may include links to third-party websites and services (including Miami-Dade County, Broward County, municipal building departments, the Florida Legislature, WhatsApp, and others). We are not responsible for the content, availability, or practices of third-party sites and services. Use of third-party services is subject to their own terms and privacy policies.

Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. PERMIT SOLUTIONS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT INFORMATION ON THE SITE IS CURRENT, COMPLETE, OR APPLICABLE TO YOUR SPECIFIC MATTER.

PERMIT SOLUTIONS DOES NOT GUARANTEE MUNICIPAL APPROVAL, INSPECTION OUTCOMES, HEARING OUTCOMES, FINE MITIGATION, LIEN RELEASES, INSURANCE OUTCOMES, LENDING OUTCOMES, OR PROJECT TIMELINES.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PERMIT SOLUTIONS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF YOUR USE OF THE SITE.

Indemnification

You agree to indemnify and hold Permit Solutions harmless from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of your use of the Site, your breach of these Terms, or your violation of any applicable law or third-party right.

Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Any dispute arising out of these Terms or your use of the Site will be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to personal jurisdiction and venue in those courts.

Changes to these Terms

We may modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be sent to help@permitsolutions.us.